Contacts
How to Reach Us
If you would like to get in touch with the team behind officeshopvictor.com.au, the only way to contact us is by email:
We do not operate a phone line, live chat or contact form, so please send all enquiries to the email address above.
What You Can Write About
We welcome messages on any of the following topics:
- Questions about the content published on our website, including our reviews and guides about pokies venues and online casinos available to Australian players;
- Corrections — if you believe any information on our site is inaccurate, outdated or misleading, please let us know and we will review it;
- General feedback and suggestions on how we can improve our content;
- Partnership and advertising requests from businesses operating in the gambling and hospitality sector.
Response Time
We read every message we receive. Please note that we are a small editorial team, so we usually reply within a few business days. During busy periods it may take a little longer — we appreciate your patience.
Questions About Your Casino Account
Please be aware that officeshopvictor.com.au is not a gambling operator. We are an independent review website and we do not run any casino, accept bets, or hold player accounts.
For this reason, we cannot help with:
- Deposits or withdrawals;
- Bonuses, free spins or promotional offers;
- Account registration, verification or closure;
- Disputes about winnings or game outcomes.
All of these matters must be directed to the customer support team of the casino or venue you are playing with. You will usually find their contact details in the "Support" or "Help" section of their official website.
Need Help With Gambling?
If gambling is causing you or someone you know harm, free and confidential help is available across Australia. We encourage you to contact:
Gambling Help Online — a national support service offering free counselling, information and referrals, available 24 hours a day, 7 days a week.
Phone: 1800 858 858
Website: www.gamblinghelponline.org.au
Remember: gambling should always be entertainment, not a way to make money. Play responsibly and only gamble what you can afford to lose.